On-Line Guarantee

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Buy with Confidence

Have complete peace of mind when buying on-line with us.

We use trusted providers for our e-commerce and offer a no-nonsense, money-back guarantee.

Money Back Guarantee

30-Day Money Back Guarantee

If, within 30 days of purchase of an annual Infix license, you are not completely satisfied with your software, we will be happy to offer you a full refund. However we do strongly suggest you try the demo before you make you buying decision.

Purchase of a TransPDF VM Appliance is also covered by this guarantee.

Refunds are not possible for pay-monthly licenses, but you have the option to cancel the subscription at any time.

Should you require a refund, simply get in touch and tell us the problem. We are keen to know to help ensure other customers do not face the same issues.

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paddle Logo

On-line commerce provided by cleverbridge and paddle

Since 2008, cleverbridge has demonstrated full compliance with PCI DSS Level 1 to provide a secure e-commerce environment for its clients. As a Level 1 service provider (the level dedicated for the largest transaction volume), cleverbridge must pass the most rigorous data security assessment designated by PCI for the world’s largest merchants and service providers. Each year a qualified security assessor thoroughly audits cleverbridge’s processing infrastructure to ensure it is in accordance with PCI regulations.

Some of our order processing is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for these orders and provides all customer service inquiries and handles returns.

All normal forms of payment are accepted at cleverbridge and paddle including PayPal.

When you buy from us, your credit card statement will state "cleverbridge.net" or "PADDLE.COM" since they are the ones who will process the payment on our behalf.

HACKER SAFE certified sites prevent over 99% of hacker crime.

Continuously tested for security

cleverbridge is tested and certified daily to pass the HACKER SAFE Security Scan. To help address concerns about hacker access to confidential data, the "live" HACKER SAFE mark appears only when a web site meets the HACKER SAFE standard.

Research indicates sites remotely scanned for known vulnerabilities on a daily basis, such as those earning HACKER SAFE certification, can prevent over 99% of hacker crime.